Returns & Exchanges
At Danetti, we want you to love your furniture, so if you are not completely satisfied with your purchase, you can return your items within 14 days of delivery for a full refund. Please ensure all items are returned in their original packaging and in a resalable condition to ensure a smooth returns process.
Initiate Your Request
Contact our dedicated customer service team via email or our online portal with your order number and details of the items you wish to return.
Prepare Your Items
Carefully disassemble your furniture if necessary and place it back into its original protective packaging to prevent damage during transit.
Schedule a Collection
Once your request is approved, we will arrange for our specialist two-man delivery team to collect the items from your home at a convenient time.
Receive Your Refund
After our warehouse team inspects the returned goods, we will process your refund back to your original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing